Category

Data and Technology
Business Success
by David Amerland, Contributor to Business2Community As the pandemic waxes and wanes we tentatively explore what business looks like in “the new normal”. For a start let’s just cut through the wishful thinking and just admit that the world that’s emerging as we head towards a post-pandemic future is just “new” which means it will...
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Marketing Personalization
by eMarketer Consumers are wary of how companies collect and use their personal information for digital advertising, having witnessed companies fail to protect and properly handle user data. Not many know how it works, but they’re aware of its outcomes when they perceive ads as invasive. Despite transparency initiatives aimed at educating users, how advertisers...
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Email Marketing
By Entrepreneur Email marketing has always been one of the most affordable and effective online-marketing strategies, driving revenue with a click of the mouse and allowing you to maintain a strong relationship with your customers and user base. It’s also highly measurable, allowing you to optimize and fine-tune your campaigns to drive ROI that outperforms...
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Purchase Intent
by Destination CRM Customer or buyer intent refers to the motivations that drive consumer behaviors—not simply what they want, but why they want it. The ability to discern the whys behind the whats is obviously important to marketers. The more they can understand the motivations of their customers, the better they will be able to produce the goods and...
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Social Media Marketing
Article by eMarketer Although the US has begun to reopen post-pandemic, certain trends that started during lockdowns will continue to grow this year. We expect US social commerce sales to rise by 35.8% in 2021 to $36.62 billion, as noted in our June 2021 report, “Social Commerce Forecasts 2021: How a Trend ‘Made in China’...
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marketing technology
by Chief Marketer The need for speed, the waning of third-party cookies, and budget restrictions are behind what experts contend are among the martech trends below that marketers need to know about. * Taking a DevOps approach to machine learning and AI. By now it’s agreed that AI and machine learning provide organizations with more-sophisticated customer...
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Shopper Data
by Marketing Charts As marketing teams begin to put more emphasis on targeting the “self-reliant buyer,” customer content personalization and the customer journey have taken priority. A recent report [download page] from Pointillist emphasizes the importance of a journey-based approach and how it is helping organizations. Of the more than 1,150 CX, marketing, analytics, and customer care professionals surveyed, nearly 8...
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Social Media Marketing
by Chief Marketer A recent Sprout Social report about consumer and marketing trends on social media suggests that marketers should use Facebook most frequently to reach consumers in 2021 and make customer service a priority via social, according to reporting from PRNEWS. The survey questioned 1,002 U.S. consumers and 1,001 U.S. marketers in early April 2020 and...
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email marketing
by Amanda Clark, Contributor to Business 2 Community Across the country, there’s a palpable sense of optimism: Following a long COVID winter, things are finally starting to go back to normal. People are getting vaccinated, government restrictions are being phased out, and people are resuming many of their normal activities. For many business owners, this...
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Cookies Digital
by DigiDay Google will let the third-party cookie live on for nearly two years longer than planned. The company has extended its self-imposed deadline to deprecate third-party cookies in its popular Chrome web browser from its original date of January 2022 until late 2023, Google announced today. Even that new deadline appears to be flexible, though.  Here’s what...
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